Return Policy
At Gemluxe, we take pride in the quality and craftsmanship of our jewelry. Each piece is carefully inspected to ensure it meets our high standards before it reaches you. Because of this attention to detail, all sales are final, and we currently do not offer returns.
Shipping Policy
- Processing Time: Orders are processed within 3-5 business days. Custom or personalized items may require additional time.
- Shipping Options: We offer standard and expedited shipping options, allowing you to choose the best fit for your needs at checkout.
- Tracking: Once your order is shipped, you'll receive a tracking number to monitor your package’s journey to your doorstep.
Care Instructions
- Storage: Store your jewelry in a soft pouch or lined jewelry box to protect it from scratches and exposure to air, which can lead to tarnishing.
- Avoid Moisture: Keep jewelry away from water, lotions, perfumes, and other chemicals that may dull its finish. Always remove jewelry before swimming, showering, or applying skincare products.
- Gentle Cleaning: To maintain its shine, gently wipe your jewelry with a soft, lint-free cloth after wearing. For a deeper clean, use a mild soap and water solution and a soft toothbrush to remove dirt and oils.
- Wear with Care: Avoid rough handling and remove jewelry when doing activities that may cause scratches or impacts.
top of page
You Might Also Like
bottom of page
Reviews
I bought this layered snake chain for my friend and she LOVED it! The 18K gold-plated finish looks super luxurious and classy, exactly like the pictures. The anti-tarnish coating seems to be working well too, as it still looks brand new after a few wears. It’s lightweight, elegant, and perfect for both daily wear and special occasions. Totally worth the price, and it made for a beautiful and thoughtful gift. Highly recommend!