PRIVACY POLICY
OVERVIEW
This Privacy Policy explains how Gemluxe ("we," "us," or "our") collects, processes, and protects your personal information when you use our website, www.gemluxe.in (the "Site"). By accessing or using our Site, you consent to the collection and use of your information as outlined in this policy. If you do not agree with any part of this Privacy Policy, please do not use our services.
We may update this policy from time to time, and any changes will be noted by updating the "Last Updated" date. Continued use of our Site following these changes signifies your acceptance of the revised policy.
INFORMATION WE COLLECT
Personal Information Provided by You
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We collect personal information when you create an account, make purchases, or contact customer support. This includes:
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Contact details: name, email, and phone number.
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Account information: login details and preferences.
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Order details: purchase history and payment information.
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Data Collected Automatically
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Cookies and Usage Data: We use cookies and similar tracking technologies to enhance site functionality and analyze user behavior. You can disable cookies in your browser settings, though this may affect certain features.
Third-Party Information
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We may receive information from trusted third parties, such as payment processors or analytics providers, to improve our services and tailor user experiences.
HOW WE USE YOUR INFORMATION
We use your personal information to:
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Process and fulfill orders.
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Communicate updates, promotional offers, and service-related information.
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Improve and personalize your experience on our Site.
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Comply with legal requirements and safeguard our services.
INFORMATION SHARING
Your information may be shared with:
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Service Providers: To help us with operations, payment processing, and customer support.
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Affiliates and Partners: For joint promotional activities or to enhance service quality.
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Legal Compliance: In response to legal requests or to enforce our Terms of Service.
COOKIES AND TRACKING
Cookies are small files stored on your device to improve site performance and analyze user engagement. You can manage cookie preferences in your browser, but disabling cookies may limit some website features.
USER-GENERATED CONTENT
Content you share publicly on our Site, such as reviews or comments, is visible to others. Please exercise caution when posting personal details, as we cannot control its use by third parties.
LINKS TO OTHER SITES
Our Site may contain links to external websites. We do not endorse or manage these sites and are not liable for their privacy practices.
CHILDREN'S PRIVACY
Our services are intended for adults, and we do not knowingly collect information from children. If you believe we have mistakenly collected information from a minor, please contact us to request its removal.
DATA SECURITY AND RETENTION
We implement safeguards to protect your information but cannot guarantee absolute security. Your data is retained only as long as necessary for business, legal, or regulatory reasons.
YOUR RIGHTS AND PREFERENCES
Depending on your location, you may have rights regarding your personal information, including access, correction, deletion, or transfer. You may also opt out of promotional communications at any time.
CONCERN AND COMPLAINTS
For questions about our privacy practices, contact us. If you are in a jurisdiction with data protection laws, you may also have the right to lodge a complaint with a data protection authority.
INTERNATIONAL DATA TRANSFER
Your information may be processed outside your home country. We use recognized transfer mechanisms to ensure your data remains protected.
CONTACT INFORMATION
For inquiries about this Privacy Policy or our data practices, please email us at gemluxejewels@gmail.com.